“I replaced every chair on campus. I got hundreds of e-mails thanking me for the chairs. I was focused on reenergizing the culture.”

Mindy Grossman, CEO of HSNi, Real Simple

When Mindy Grossman arrived at HSNi the culture was, in her words, “broken.” She had to revitalize a dying brand… and her first move was to replace the chairs. 

To Mindy “it was important that people felt [she] was [t]here for the long run and that [she] had [her employees’] best interests at heart.” Changing the chairs and caring for her employees is one of the best examples of changing a little detail and making a big difference.

Debra Swersky

234 Clarendon St, Boston, MA, 02116, United States

Debra Swersky helps people and companies create better first impressions which leverages her background in product marketing, technology, and operations. INTERESTS: Running, walking, biking, Bar Method, coffee talk, arts and crafts, and Supper Club. EMPLOYMENT: LionsMouth Digital (2016-Present). LBD Producers (2014-Present). IDEA for Africa Board Member (2015-Present). EDUCATION: Bachelors of Arts, Italian and Spanish Languages, Binghamton University (December 2006) Masters of Business Administration, Babson College (December 2014)