“I replaced every chair on campus. I got hundreds of e-mails thanking me for the chairs. I was focused on reenergizing the culture.”

Mindy Grossman, CEO of HSNi, Real Simple

When Mindy Grossman arrived at HSNi the culture was, in her words, “broken.” She had to revitalize a dying brand… and her first move was to replace the chairs. 

To Mindy “it was important that people felt [she] was [t]here for the long run and that [she] had [her employees’] best interests at heart.” Changing the chairs and caring for her employees is one of the best examples of changing a little detail and making a big difference.

Debra Swersky

Debra Swersky helps people and companies create better first impressions which leverages her background in product marketing, technology, and operations. INTERESTS: Running, walking, biking, Bar Method, coffee talk, arts and crafts, and Supper Club. EMPLOYMENT: LionsMouth Digital (2016-Present). LBD Producers (2014-Present). IDEA for Africa Board Member (2015-Present). EDUCATION: Bachelors of Arts, Italian and Spanish Languages, Binghamton University (December 2006) Masters of Business Administration, Babson College (December 2014)